
What you are buying
- Where it works
- Global
- Brand
- SUGO
- Delivery
- Delivered immediately after payment.
SUGO Coins - Direct Top Up
SUGO Coins credited straight to your account. No code, no password, just your User ID. Not available for Taiwan.
What you will need
User ID
Paste the digits only
Open SUGO, tap the ME icon in the bottom right, open your profile and scroll down. Your User ID appears there. Copy it rather than retyping it. This top-up does not work on Taiwan accounts. Coins go to whichever account matches this number and cannot be recovered if it is wrong.
Good to know
- Other regions
- The top-up works whichever country you connect from
- Currency
- US dollar (USD)
- Wrong ID
- Delivery cannot be recovered, no correction possible
- Information required
- SUGO User ID, provided at checkout
- Delivery method
- Direct top-up to the account, no code
- Amount credited
- The exact number of Coins can vary depending on the account region
- Not compatible with
- SUGO accounts registered in Taiwan, as well as some Hong Kong and Macau accounts
- Where to find it
- ME icon in the bottom right, then your profile, scrolling down the page
- Platform
- SUGO, voice rooms and video calls
- Topping up someone else
- Possible with that person's User ID, with no access to their account
- Refund
- No refund once the top-up has been applied
- Security
- No password, SMS code or login details requested, User ID only
- Transfer
- Not transferable to another account, not exchangeable for cash
- unit
- Coins
- Coins can be spent on
- Gifts to hosts, advanced interaction features, personalisation in the rooms
In detail
Coins are the currency on SUGO, the voice room and video call app. You use them to send gifts to the hosts you like, unlock advanced interaction features and personalise how you appear in the rooms. There is nothing to redeem. You give us your User ID when you order, and the Coins are credited directly to the account. Pick the amount that suits you from the options listed above. You can also top up someone else's account. Just enter their User ID instead of yours, with no need to access their account. With SODACARDS no international bank card is needed. You pay with the methods you already use, and your Coins land on the account without creating an account elsewhere or sharing any login details. Why buy from us: Direct top-up, nothing to redeem on your side Multiple payment options: mobile money, crypto or bank card We never ask for your password, only your User ID WhatsApp customer support if anything goes wrong Several amounts to match your budget IMPORTANT RESTRICTION This top-up does not work on SUGO accounts registered in Taiwan. Some Hong Kong and Macau accounts are also affected. If your account belongs to one of those regions, this is not the right product and the top-up will fail. Check before ordering. For every other region, the top-up works whichever country you connect from. Before you buy: Most important point: check the User ID digit by digit before confirming your order. The Coins go to whichever account matches the ID you give us. One wrong digit and they go to a stranger, with no way to recover them and no refund. Your User ID is a string of digits, found in your profile. The exact number of Coins credited can vary depending on your account region. Check your balance after the top-up to confirm it. Never share your password, your login email or a code received by SMS. A User ID top-up never asks for those. If a seller asks you for them, they are trying to steal your account. Once the top-up is done, the operation is final. No refund is possible. Coins cannot be exchanged for cash and cannot be transferred to another account. Important reminder: nobody should ever ask you for a top-up to settle a debt, customs fees, a fine or an account unlock. No government body, no bank, no operator works that way. If someone asks you for one, it is a scam.
How to use it
FIND YOUR USER ID 1. Open the SUGO app and sign in. 2. Tap the ME icon in the bottom right of the main screen. 3. Open the view or edit profile section. 4. Scroll down the page. Your User ID appears there. 5. Copy it rather than retyping it. CHECK THAT YOUR ACCOUNT IS ELIGIBLE This top-up does not work on accounts registered in Taiwan, nor on some Hong Kong and Macau accounts. If that is your case, do not order, the top-up will fail. TO TOP UP SOMEONE ELSE'S ACCOUNT Just ask them for their User ID. You need nothing else. PLACE YOUR ORDER 1. Choose the amount of Coins you want. 2. Enter the User ID in the field provided at checkout. 3. Read it back digit by digit before confirming. It is the only thing that decides where the Coins go. 4. Pay for your order. We apply the top-up to the account. CHECK YOUR BALANCE Open SUGO and check your Coins balance. If nothing shows, force-close the app and reopen it, the balance refreshes when you sign back in. IF YOUR COINS DO NOT ARRIVE First check that you are signed in to the right account, the one whose ID you gave us. Force-close and reopen the app. On a recent account, a security check can delay larger orders. Once you have checked all that, contact our WhatsApp support with your order number and the User ID concerned.