
What you are buying
- Where it works
- Global
- Brand
- Disney+
- How you receive it
- An activation code for your subscription.
- Delivery
- Delivered immediately after payment.
Shared Disney+ - Personal profile, VPN included
Your own Disney+ profile, with the VPN you need to reach it from Africa. For people who already have the app installed.
Good to know
- Support channel
- WhatsApp or a ticket on the site, not by phone
- Availability in Africa
- Disney+ is not available in Africa, a VPN is essential and is provided with the subscription
- Guarantee, one-month plan
- A minimum of twenty-five days of access, with a replacement account if a problem occurs before that point
- Guarantee, longer plans
- A replacement account for the remaining time, unless five days or fewer remain
- Installation and downloads
- Not supported, no refund for an installation problem
- Simultaneous streams
- Four screens at once on the account, a limit set by Disney+
- Delivery
- Immediate if we have stock, within one to two hours between 10am and 10pm otherwise
- Number of users
- Seven people on the same account, one profile each
- Breaking the rules
- Your profile is closed with no refund
- Prerequisite
- Already having the Disney+ app installed on your device
- Possible issues
- Account suspension, a card problem, a VPN block, email or password change, wave of closures
- End reminder
- A reminder is sent five days before your subscription ends
- House rules
- One device per profile, no changing the login details, no access to other profiles, VPN always on, on the Washington server
- Refund
- No refund after five days of use, and never for an installation or setup problem
- Required VPN server
- United States, Washington, for every user on the account without exception
- Handling of reports
- In order of arrival, within twenty-four to seventy-two hours, in writing only
- Product type
- A profile on a shared Disney+ account, with VPN access, not a gift card and not a personal account
- You receive
- Account email, password, assigned profile, VPN access, duration and house rules
- VPN provided
- Access to one of NordVPN, Surfshark or ExpressVPN, to install and use yourself
In detail
Disney+ is not available in Africa. The service does not run there and its app does not appear in local stores. So we set up a complete solution. We open Disney+ accounts, pay for them in full, and resell the profiles. Every subscription comes with VPN access, which is essential to use the service from West Africa. You are buying shared access rather than a whole account, along with the means to reach it. WHAT YOU NEED BEFORE ORDERING This product is for people who already have the Disney+ app installed, whether on a phone, tablet, computer or television. We do not help with installation and we do not handle downloads. On iPhone and iPad, the app only appears if your Apple account store is set to a country where Disney+ is available, such as France or the United States. Making that change is up to you, before ordering. On Android, the app can be installed by other means, which we do not support either. You must also be able to install and use one of these three VPNs: NordVPN, Surfshark or ExpressVPN. The VPN access we provide is for one of them, and you will need to connect to the United States server in Washington. By placing an order, you confirm that you already have the app and know how to install a VPN. No refund will be given on the grounds of a download, installation or setup problem. WHAT YOU RECEIVE The Disney+ account email address The password The profile assigned to you VPN access The length of your subscription The house rules Delivery: immediate when we have stock, within one to two hours otherwise, between 10am and 10pm. An order placed outside those hours is processed as soon as we open again. You will also get a reminder five days before your subscription ends. SIMULTANEOUS STREAMS Disney+ allows seven profiles on an account, but only four streams at the same time. That means at certain moments, if four people are already watching, you will see a message saying the device limit has been reached. That is a Disney+ limit, not over-sharing on our part. Wait a few minutes and try again. Watching outside peak hours is the simplest way to avoid the wait. OUR HOUSE RULES One device only. Use your profile on a single device, and do not share your login details with anyone. Connect to the United States server in Washington, without exception. Every user on the account must use that same server. This is what keeps the subscription stable for everyone. A user connecting elsewhere puts the whole account at risk. Keep your VPN connected the whole time you use Disney+. Do not change the login details, neither the email address nor the password. Do not touch the other users' profiles. If these rules are not respected, your profile is closed with no refund. READ THIS BEFORE BUYING We would rather tell you these things before the sale than after. By placing an order, you confirm you have read and understood the following. A shared account can run into the following issues: 1. Account suspension by Disney. 2. A payment problem with the card linked to the account, suspending access until it is resolved. 3. A VPN block. Disney+ detects some VPN servers and may refuse playback. Check that you are on the Washington server, switch to another server within that same city if your app allows it, then try again. 4. A change of the account email address or password, caused by a supplier or by a dishonest user. This is outside our control. 5. A wave of closures, when Disney targets shared accounts and removes them in bulk. OUR GUARANTEE One-month subscription: we guarantee a minimum of twenty-five days of access. That does not mean access stops on day twenty-five, it means our guarantee covers that period. If a problem occurs before those twenty-five days are reached, we provide a replacement account covering the remaining days. If a problem occurs after, the subscription ends with no replacement. Two-month, three-month, six-month and one-year subscriptions: same principle. If a problem occurs, you receive a replacement account for the remaining time. If the subscription is close to its end, with five days or fewer remaining, it ends with no replacement. WHAT WE ASK OF YOU We handle every report in the order it arrives, within twenty-four to seventy-two hours. Sending several messages about the same issue does not speed it up, it moves it to the back of the queue. One message is enough, we will come back to you. Issues are handled in writing, not by phone. Message us on WhatsApp or open a ticket directly on our site. REFUNDS After five days of use, no refund is possible. Before that, a refund only applies where a problem has occurred and our team judges that a replacement is not suitable. No refund is given for a download, installation or device setup problem. This product is not a gift card and not a personal account. You are buying a profile on a shared account, along with VPN access.
How to use it
You have received your login details: a Disney+ email address, a password, a profile name and VPN access. Keep them to hand. STEP 1: TURN ON YOUR VPN 1. Install the VPN app matching the access we provided, from NordVPN, Surfshark or ExpressVPN. 2. Sign in with the VPN details you received. 3. Choose the United States server in Washington. It is the only server allowed, and every user on the account must connect to it. 4. Check that the VPN is connected before opening Disney+. STEP 2: SIGN IN TO DISNEY+ 1. Open the Disney+ app or go to disneyplus.com. 2. Select Log In. 3. Enter the email address from your login details. 4. Enter the password you received. 5. Select the profile assigned to you, the one named in your login details. You are in. KEEP THE VPN ON The VPN must stay connected the whole time you use Disney+, on the Washington server. If you turn it off or switch to another country, playback stops or the service becomes unreachable. IF DISNEY+ REFUSES PLAYBACK OR SHOWS A REGION ERROR First check that your VPN is connected to the United States server in Washington, and not another one. That is the most common cause. If your VPN app offers several Washington servers, try a different one. If the problem persists on the correct server, message us. IF DISNEY+ SAYS THE DEVICE LIMIT IS REACHED Four people are already watching. Wait a few minutes and try again. Also check that you are not signed in on a second device. HOUSE RULES REMINDER One device per profile. VPN always on, on the United States server in Washington only. Do not change the email address or the password. Do not touch the other users' profiles. Any change to the login details cuts off the other users and closes your profile with no refund. FOR ANY OTHER ISSUE Message us on WhatsApp or open a ticket on our site, with your order number and a screenshot of the message shown. We handle reports in the order they arrive, within twenty-four to seventy-two hours.